CONTACT US

📧 GENERAL INQUIRIES

For general questions, feedback, feature requests, or anything else — drop us a line:

hello@toolong.xyz

We typically respond within 1–2 business days.

🛟 SUPPORT

Having trouble with a summary, your account, or billing? Our support team can help.

hello@toolong.xyz

To help us resolve your issue quickly, please include:

• Your account email address
• The video URL (if related to a specific summary)
• A description of what you expected vs. what happened
• Screenshots if relevant (especially for display or payment issues)

🔒 PRIVACY & DATA PROTECTION

For privacy-related requests including data access, correction, deletion, or withdrawal of consent under Singapore's PDPA:

hello@toolong.xyz

Please include "Privacy Request" in the subject line. We will respond within the timeframe required by applicable law. See our Privacy Policy for full details on your rights.

🤝 BUSINESS & PARTNERSHIPS

Interested in integrations, partnerships, enterprise plans, or media inquiries?

hello@toolong.xyz

🐛 BUG REPORTS

Found a bug or something not working as expected? We appreciate detailed reports:

• What browser and device are you using?
• What steps did you take before encountering the issue?
• What did you expect to happen?
• What actually happened?

hello@toolong.xyz

🛡️ SECURITY VULNERABILITIES

If you discover a security vulnerability, please report it responsibly. Do not disclose the issue publicly until we have had a chance to address it.

hello@toolong.xyz

Please include "Security Vulnerability" in the subject line. We will acknowledge receipt within 48 hours.